Best Auto Repair, Pottstown

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WHEN ACCIDENTS HAPPEN

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Appointment Only
  • Sun Closed

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 610-323-4111 or make an appointment online!

What People Say About Us

Pottstown
  • reviewiconQuality Work and Great Prices
    Car & Truck Care, near Pottstown, PA

    Professional, courteous and fair pricing for quality work. I have some other issues that need attention and I feel less stressed knowing that I have reliable service in my neighborhood.

  • reviewiconQuality Work and Great Prices
    Car & Truck Care, near Pottstown, PA

    Although Retro Auto Works has only been open for a short period of time I have already used them twice. Once to get new breaks and another to get my shocks replaced. Justin was professional, fair, and had my car ready quickly. I'm very pleased and would recommend anyone to go to Retro. I will definitely continue to use them for all my future services!

Pottstown
  • reviewiconProfessional and Courteous
    Car & Truck Care, near Pottstown, CA

    Shane and Justin are very easy to do business with. They are professional and courteous. Retro Auto provides competent work at a competitive price.

  • reviewiconProfessional and Courteous
    Car & Truck Care, near Pottstown, CA

    Had a great experience with Shane and Justin! They were very affordable and had an extremely clean shop! I will be bringing my vehicle back for all my maintenance and repairs.

Pottstown
  • reviewiconProfessional Service
    Electrical Services, near Pottstown, PA

    I went here because my alternator was messed up and he found other things that went wrong that I thought was already fixed by another mechanic. Shane, the owner, had everything done the next day. Very professional, clean work area, and parts with warranties. I'd recommend him anytime! Thanks Shane!

  • reviewiconProfessional Service
    Electrical Services, near Pottstown, PA

    For the first time in over 20 years I was responsible for getting my vehicle inspected. My goal was to discontinue going to the dealer for service. After reading the views for Retro Auto Works I decided to give them a try. I Had my car inspected and services recommended by Honda. I was very pleased with my experience.

Call us for service: 610-323-4111

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