Best Auto Repair, Pottstown

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CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Appointment Only
  • Sun Closed

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Discover More About Appointments and Repair Services At Retro Auto Works in Pottstown

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What People Say About Us

Pottstown
  • reviewiconQuality Work and Great Prices
    Car & Truck Care, near Pottstown, PA

    Professional, courteous and fair pricing for quality work. I have some other issues that need attention and I feel less stressed knowing that I have reliable service in my neighborhood.

  • reviewiconQuality Work and Great Prices
    Car & Truck Care, near Pottstown, PA

    Although Retro Auto Works has only been open for a short period of time I have already used them twice. Once to get new breaks and another to get my shocks replaced. Justin was professional, fair, and had my car ready quickly. I'm very pleased and would recommend anyone to go to Retro. I will definitely continue to use them for all my future services!

Pottstown
  • reviewiconProfessional and Courteous
    Car & Truck Care, near Pottstown, CA

    Shane and Justin are very easy to do business with. They are professional and courteous. Retro Auto provides competent work at a competitive price.

  • reviewiconProfessional and Courteous
    Car & Truck Care, near Pottstown, CA

    Had a great experience with Shane and Justin! They were very affordable and had an extremely clean shop! I will be bringing my vehicle back for all my maintenance and repairs.

Pottstown
  • reviewiconProfessional Service
    Electrical Services, near Pottstown, PA

    I went here because my alternator was messed up and he found other things that went wrong that I thought was already fixed by another mechanic. Shane, the owner, had everything done the next day. Very professional, clean work area, and parts with warranties. I'd recommend him anytime! Thanks Shane!

  • reviewiconProfessional Service
    Electrical Services, near Pottstown, PA

    For the first time in over 20 years I was responsible for getting my vehicle inspected. My goal was to discontinue going to the dealer for service. After reading the views for Retro Auto Works I decided to give them a try. I Had my car inspected and services recommended by Honda. I was very pleased with my experience.

Call us for service: 610-323-4111

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Perfect Stop Brakes
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  • Car Care Aware