Best Auto Repair, Pottstown

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INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Appointment Only
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 610-323-4111 or make an appointment online!

What People Say About Us

Pottstown
  • reviewiconQuality Work and Great Prices
    Car & Truck Care, near Pottstown, PA

    Professional, courteous and fair pricing for quality work. I have some other issues that need attention and I feel less stressed knowing that I have reliable service in my neighborhood.

  • reviewiconQuality Work and Great Prices
    Car & Truck Care, near Pottstown, PA

    Although Retro Auto Works has only been open for a short period of time I have already used them twice. Once to get new breaks and another to get my shocks replaced. Justin was professional, fair, and had my car ready quickly. I'm very pleased and would recommend anyone to go to Retro. I will definitely continue to use them for all my future services!

Pottstown
  • reviewiconProfessional and Courteous
    Car & Truck Care, near Pottstown, CA

    Shane and Justin are very easy to do business with. They are professional and courteous. Retro Auto provides competent work at a competitive price.

  • reviewiconProfessional and Courteous
    Car & Truck Care, near Pottstown, CA

    Had a great experience with Shane and Justin! They were very affordable and had an extremely clean shop! I will be bringing my vehicle back for all my maintenance and repairs.

Pottstown
  • reviewiconProfessional Service
    Electrical Services, near Pottstown, PA

    I went here because my alternator was messed up and he found other things that went wrong that I thought was already fixed by another mechanic. Shane, the owner, had everything done the next day. Very professional, clean work area, and parts with warranties. I'd recommend him anytime! Thanks Shane!

  • reviewiconProfessional Service
    Electrical Services, near Pottstown, PA

    For the first time in over 20 years I was responsible for getting my vehicle inspected. My goal was to discontinue going to the dealer for service. After reading the views for Retro Auto Works I decided to give them a try. I Had my car inspected and services recommended by Honda. I was very pleased with my experience.

Call us for service: 610-323-4111

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Perfect Stop Brakes
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