Best Auto Repair, Pottstown

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Ask Six Simple Questions to Select the Right Auto Repair Shop

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Appointment Only
  • Sun Closed

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council

What People Say About Us

Pottstown
  • reviewiconQuality Work and Great Prices
    Car & Truck Care, near Pottstown, PA

    Professional, courteous and fair pricing for quality work. I have some other issues that need attention and I feel less stressed knowing that I have reliable service in my neighborhood.

  • reviewiconQuality Work and Great Prices
    Car & Truck Care, near Pottstown, PA

    Although Retro Auto Works has only been open for a short period of time I have already used them twice. Once to get new breaks and another to get my shocks replaced. Justin was professional, fair, and had my car ready quickly. I'm very pleased and would recommend anyone to go to Retro. I will definitely continue to use them for all my future services!

Pottstown
  • reviewiconProfessional and Courteous
    Car & Truck Care, near Pottstown, CA

    Shane and Justin are very easy to do business with. They are professional and courteous. Retro Auto provides competent work at a competitive price.

  • reviewiconProfessional and Courteous
    Car & Truck Care, near Pottstown, CA

    Had a great experience with Shane and Justin! They were very affordable and had an extremely clean shop! I will be bringing my vehicle back for all my maintenance and repairs.

Pottstown
  • reviewiconProfessional Service
    Electrical Services, near Pottstown, PA

    I went here because my alternator was messed up and he found other things that went wrong that I thought was already fixed by another mechanic. Shane, the owner, had everything done the next day. Very professional, clean work area, and parts with warranties. I'd recommend him anytime! Thanks Shane!

  • reviewiconProfessional Service
    Electrical Services, near Pottstown, PA

    For the first time in over 20 years I was responsible for getting my vehicle inspected. My goal was to discontinue going to the dealer for service. After reading the views for Retro Auto Works I decided to give them a try. I Had my car inspected and services recommended by Honda. I was very pleased with my experience.

Call us for service: 610-323-4111

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